Sensor with cover on Sensor with cover offĬheck if the sensor lever on TS1 has been pushed up. Remove the plastic cover and give the silver arm a clean with something small and soft (lint free), any toner that has built up on the sensor will be a very fine powder and should be easy to remove. The sensor is located behind a plastic cover on the side of the drum (see below). If your printer displays a toner sensor error please power off the printer and check the following:Ĭheck that all the blue toner levers are pushed firmly towards the back of the machineĬheck if the sensors need to be cleaned. Toner sensor (view from above) Toner sensor on the machine (side view)Ī toner sensor error is displayed when the machine is no longer able to detect the toner cartridge / drum unit, or is no longer able to determine how much toner is left in the units. The sensor is enclosed in an oval shaped hole, this works in conjunction with the toner sensor located on the right hand side of the drum. TS2: The Toner sensor on the machine can be found on the right hand side panel of the machine on the inside (see image below). TS1: The toner sensor is located on the right hand side of the drum There are two sensors for each toner: one on the drum (TS1) and one on the machine (TS2). if you have a WT model the position will be different. Press the cover release and open the top cover fully and note the positions of the four cartridges: *WT models contain four image drums: cyan, yellow, magenta and white.
The printer contains four image drums cyan, magenta, yellow and black*.
Please carry out the following instructions if you receive one of the following error codes: If your printer displays a toner sensor error please check the following:
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